FAQ’s

How much does delivery cost?

For all items advertised free UK only delivery is included. If delivery is required outside the UK please contact for a delivery quote.

How long will delivery take?

If an item is held in stock it will usually be dispatched within 1-3 working days. However any item that contains a Prestatyn Town FC badge will be deemed a personalised item and may take longer due to the process of application of the Prestatyn Town FC badge. Furthermore these garments will have to be ordered in from suppliers upon receipt of any order. As such delivery times depends on the availability of these garments from suppliers at times of order. Should stock be available in the colour and size required the application of the Prestatyn Town FC badge and delivery usually will be within approximately 21 working days (weekends not included) of the order being placed and paid for. If not in stock with the supplier a delay of approximately 28 days may be incurred. We will endeavour to inform any customer an approximately time of delivery if enquired either prior to ordering or immediately after ordering.

Can I collect my order from the club?

No items advertised are currently held at the club. If you wish to collect from the club you will need to agree this prior to ordering.

Can I return an item?

If an item includes the Prestatyn Town FC badge or any other personalisation then you will not be able to return the item unless there is a clear manufacturing fault. All items ordered that include the Prestatyn Town FC badge are made specifically for your order and are classed as a personalised good. It is your responsibility as a customer to check and ensure the correct size is ordered and size exchanges are not permitted.