AD Teamwear, part of Aficionado Distribution LTD is a UK Teamwear supplier to other Businesses, Universities, Sports Clubs and Colleges. All orders placed with Aficionado Distribution LTD through AD Teamwear and www.ptfcshop.co.uk are based on items classed as personalised goods and these cannot be returned under any circumstance, and are therefore not covered by the Distance Sellers Act 2014.
Any separate quotes provided directly will detail VAT (Valued Added Tax) in full where applicable. Our VAT Number is displayed on our homepage at www.adteamwear.co.uk and therefore we must charge VAT where applicable.
Delivery for all items on www.ptfcshop.co.uk includes free UK delivery. Any additional carriage costs will also be displayed on any quotation provided by AD Teamwear (www.ptfcshop.co.uk) part of Aficionado Distribution LTD. All items that are sold on the www.ptfcshop.co.uk will be sent via Royal Mail Signed For Service so a signature will be required by the recipient. Additional Carriage costs will vary depending on quantities purchased, items purchased and location that the items will be sent to. For some UK address there may be certain surcharges added to the cost by our courier supplier and these will be displayed on the quote.
Please note that it is the customer responsibility to provide the correct address to us. If an incorrect address is provided to us then the customer will have to pay any administrative charge that we incur.
Delivery Times will vary depending on whether an item(s) are held in stock or need to be ordered in. In stock items are usually dispatched within 1-3 days of payment being received. Any stock that needs to be ordered from the manufacturer directly and usually dispatched in within 21 working days (not including weekends) provided the item is in stock with the supplier. Delays may be unavoidable at times due to suppliers stocks. AD Teamwear (www.ptfcshop.co.uk) part of Aficionado Distribution LTD will endeavour to inform of any unusual delays before the 21 working days (not inclusive of weekends) time period.
As AD Teamwear, part of Aficionado Distribution Ltd, uses a number of different courier firms and delivery times often vary between different courier firms. Most deliveries will be made via Royal Mail and usually these are delivered on Monday – Saturday however other courier firms may deliver between 8am – 9pm Monday to Friday, however, some deliveries may be made on a Saturday during these hours. We will try to inform customers of the expected date of delivery where possible. As a signature would be required it your delivery may be left with a neighbour or returned to a local depot for you to collect at your own convenience.
On some occasion we may see fit to ship directly from our suppliers warehouse to the address provided by our customer. We will try to provide all information prior to delivery. However please note that we are reliant on our supplier providing the details to us and if these are not provided to us we cannot be held responsible for not informing the customer.
AD Teamwear part of Aficionado Distribution LTD may use several third parties to undertake any personalisation. As such this could result in a delay of work completed. We will, however, endeavour to inform customers of this as soon as possible. Furthermore we will also use our best endeavours try to obtain the closest possible match to any files/artwork submitted to us. However we cannot accept any responsibility for any variation in colour of the finished print. Due to the heat application of digital printing to the garment, shade variants may occur when printing on to different colour garments. Any file/artwork submitted to AD Teamwear part of Aficionado Distribution LTD that you have supplied which requires exact pantone colours will be printed as near as the printing process allows. AD Teamwear, part of Aficionado Distribution LTD, accept no liability in the finished digital colour print.
For any additional artwork that may need to be undertaken extra charges may be added to any quotation provided. AD Teamwear part of Aficionado Distribution LTD will inform the customer prior to any work commencing and inform the customer of any additional charges. The customer has the right to cancel before the work has commenced. The additional artwork will only start once the balance has been paid. Once the work has commenced no refunds will be given. AD Teamwear part of Aficionado Distribution LTD will inform the customer of ownership of any additional artwork at the time of a quote being produced. If the customer is purchasing the right of the additional artwork then ownership will pass on completion of the artwork being produced. If the customer is not purchasing the ownership of the artwork it will remain property of Aficionado Distribution LTD. The customer has the right to purchase the artwork at anytime though an extra administration fee may be applied.
The Customer shall hold the Company indemnified in respect of any claim cost expense or loss in respect of any patent copyright design. Furthermore this also applies to any trademark registration or any similar form of protection in respect of the production or sale of any of the Goods specified or authorised by the Customer. The Company gives no warranty (and none shall be implied) that the Goods or their sale or use shall not infringe copyright patent design or trademark registration or other similar forms of protection belonging to any third party. Sale of the Goods shall not imply or include the sale assignment or passing of any copyright to Customer.
All payments through www.ptfcshop.co.uk shall be made through our payment gateway partner unless otherwise agreed.
As all items on the www.ptfcshop.co.uk are classed as personalised, we cannot accept returns unless a good is deemed to be faulty.
All size charts on www.ptfcshop.co.uk are to be used as a guide only. Any advice that AD Teamwear provides on sizing should be taken as advice only. AD Teamwear will not be held responsible for items not fitting correctly. Please note all chest size measurements advised are calculated based on the size of the person and not the size of the garment.
Always wash any item that have printing inside out. Always follow manufacturer of the detergent’s instructions for removing heavy stains. AD Teamwear part of Aficionado Distribution LTD cannot be held responsible for discolouration or damage. This applies to grass or mud stains or any other stain from use. Please read the manufacturer of the garment instructions before first wash.
All photos provide on www.ptfcshop.co.uk are provided to customers strictly for illustration purposes only.